AI receptionist for taxi and private hire firms

The average taxi firm lets about 120 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why taxi firms miss so many calls

Nobody waits on hold for a taxi. They hang up and ring the next firm or open an app.

When the phone rings out

  • Friday and Saturday nights, when every call comes at once
  • early morning airport runs
  • any time more than two people ring together

What they are ringing about

  • a car needed now
  • an airport run booked in advance
  • a fare quote for a longer journey

What that costs a single site

£7,700

a month, on conservative assumptions

About 120 missed calls a week. Assume only a third would have become customers, that is roughly 40 a week, and one customer is worth £45 to a taxi firm. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a taxi firm actually works

Answers unlimited calls at the same time

Takes the pickup, destination and time

Quotes fares from your price list

Handles the Friday night peak without a queue

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a taxi firm that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What taxi firms ask us

Our problem is everyone ringing at once. Does it help?

It is the one thing that does. It answers any number of calls simultaneously, so a Saturday night rush does not produce an engaged tone.

Can it quote a fare?

From your price list or your zones, yes, which is what most callers want before booking.

What about advance airport bookings?

It takes the flight, the time and the address, and those are your most profitable jobs and the easiest to lose.

Hear it answer a taxi firm call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.