AI receptionist for car body repair shops

The average body shop lets about 24 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why body shops miss so many calls

Bodywork callers ring three shops for a price and book with the one that answered and sounded organised.

When the phone rings out

  • in the spray booth and the workshop
  • lunchtime
  • evenings, when people notice the damage

What they are ringing about

  • a dent or a scrape after a car park knock
  • insurance work and whether it affects a policy
  • how long the car will be off the road

What that costs a single site

£30,500

a month, on conservative assumptions

About 24 missed calls a week. Assume only a third would have become customers, that is roughly 8 a week, and one customer is worth £890 to a body shop. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a body shop actually works

Books estimate appointments

Takes the registration and the damage

Handles insurance versus private work

Answers courtesy car questions

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a body shop that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What body shops ask us

Can it take photos of the damage?

It can send a text asking for photos as soon as the call ends, which lets you estimate without the car coming in.

Does it handle insurance jobs?

It captures the insurer, the claim number and whether the customer has an excess, so your admin starts with the facts.

Will it promise a turnaround time?

No. It books the estimate, because a promise made on the phone about paint work is a complaint waiting to happen.

Hear it answer a body shop call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.