AI receptionist for vehicle recovery firms

The average recovery firm lets about 48 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why recovery firms miss so many calls

Somebody stranded on a hard shoulder is frightened and dialling numbers in order until one is answered.

When the phone rings out

  • while you are already on a recovery
  • the middle of the night
  • bank holidays and bad weather

What they are ringing about

  • a breakdown on a motorway or a hard shoulder
  • a car that needs moving to a garage
  • accident recovery

What that costs a single site

£14,400

a month, on conservative assumptions

About 48 missed calls a week. Assume only a third would have become customers, that is roughly 16 a week, and one customer is worth £210 to a recovery firm. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a recovery firm actually works

Answers instantly at any hour

Takes the location, the vehicle and whether anyone is in danger

Confirms your rates before you set off

Escalates motorway calls immediately

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a recovery firm that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What recovery firms ask us

How fast does it answer at 3am?

Immediately, every time, including when you are already out on a job with your hands full.

Can it take a location properly?

It asks for the road, the direction of travel and the nearest marker or junction, and reads it back.

What if somebody is in danger?

Anything you flag as an emergency stops everything else and reaches you as a call and a text within seconds.

Hear it answer a recovery firm call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.