AI receptionist for veterinary practices in Liverpool
A Liverpool veterinary practice lets roughly 45 calls a week ring out. Callwise answers all of them on your existing 0151 number, books the work and sends you the transcript.
- Keeps your 0151 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Liverpool veterinary practice
Liverpool and the wider Merseyside has a population of around 1.4 million, built on logistics, tourism and a strong base of family run trades. That produces a lot of phone calls, and for a veterinary practice working across the Baltic Triangle, Woolton and Crosby most of them arrive at the exact moment nobody can pick up.
A frightened owner with a sick animal rings until someone answers, and they remember which practice did.
Callwise answers on your own 0151 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Liverpool calls go unanswered
- morning surgery, when the phone and the waiting room compete
- lunch, when the practice is on skeleton cover
- evenings and weekends, when pets get ill
What Liverpool callers want
- a pet that has eaten something it should not have
- booking vaccinations or a routine check
- repeat prescriptions and flea treatment
What a Liverpool veterinary practice loses to the phone
£19,900
a month, at one site
Around 45 missed calls a week, assuming only a third would ever have booked, at £310 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Liverpool veterinary practices
Books consultations, vaccinations and routine appointments
Takes repeat prescription requests
Escalates anything that sounds like an emergency instantly
Answers the out of hours question with your actual arrangements
Liverpool veterinary practices ask us
Do we keep our 0151 number?
Yes. Your existing 0151 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Liverpool customers reach you changes.
Do you work with veterinary practices outside Liverpool?
Yes. There is nothing local about how it works, so Liverpool and everywhere across Merseyside is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
What happens if an animal is in danger?
Emergencies are the first thing you configure. Anything on your list stops everything else, gives the owner your emergency instructions and alerts the on call vet immediately.
Can it take repeat prescription requests?
Yes, with the animal's name, the medication and the owner's details, sent through to the practice to dispense.
Will it give advice about a poorly pet?
Never. No clinical advice of any kind. It gathers the facts, escalates if it matches your urgent list and books if it does not.
Hear it answer, then decide
Ring it and ask what a Liverpool customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.