AI receptionist for orthodontists in Brighton
A Brighton orthodontic practice lets roughly 19 calls a week ring out. Callwise answers all of them on your existing 01273 number, books the work and sends you the transcript.
- Keeps your 01273 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Brighton orthodontic practice
Brighton and the wider Sussex has a population of around 290,000, built on creative industries, tourism and a very high density of independent businesses. That produces a lot of phone calls, and for a orthodontic practice working across Hove, Kemptown and Preston Park most of them arrive at the exact moment nobody can pick up.
Aligner shoppers ring four practices in an evening and book with the one that answers and gives them a number.
Callwise answers on your own 01273 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Brighton calls go unanswered
- after school, exactly when parents are free to ring
- Saturdays, the only day working adults can call
- back to back appointment days when nobody is on the desk
What Brighton callers want
- clear aligner prices for an adult
- a bracket that has come loose
- whether a child is old enough to be assessed
What a Brighton orthodontic practice loses to the phone
£65,200
a month, at one site
Around 19 missed calls a week, assuming only a third would ever have booked, at £2,400 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Brighton orthodontic practices
Books assessments and aligner consultations
Takes broken bracket calls and gets them seen
Answers the aligner versus fixed brace question
Captures parent enquiries with the child's age and school hours
Brighton orthodontic practices ask us
Do we keep our 01273 number?
Yes. Your existing 01273 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Brighton customers reach you changes.
Do you work with orthodontic practices outside Brighton?
Yes. There is nothing local about how it works, so Brighton and everywhere across Sussex is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it deal with a loose bracket out of hours?
It takes the call, records exactly what has happened, tells the patient what to do in the meantime from your own guidance, and books them in. Anything you class as urgent reaches you straight away.
Will it compete with the aligner brands advertising direct to patients?
It answers, which they often do not, and it books a real assessment with a real orthodontist. Most people ringing you have already been unsettled by an advert and want to talk to somebody.
Can parents book around school hours?
Yes. It offers only the slots you allow it to offer, so after school and Saturday appointments can be held back for the patients who need them.
Hear it answer, then decide
Ring it and ask what a Brighton customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.