AI receptionist for dentists in Brighton
A Brighton dental practice lets roughly 34 calls a week ring out. Callwise answers all of them on your existing 01273 number, books the work and sends you the transcript.
- Keeps your 01273 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Brighton dental practice
Brighton and the wider Sussex has a population of around 290,000, built on creative industries, tourism and a very high density of independent businesses. That produces a lot of phone calls, and for a dental practice working across Hove, Kemptown and Preston Park most of them arrive at the exact moment nobody can pick up.
Someone in pain rings three practices in five minutes and books with whoever picks up first.
Callwise answers on your own 01273 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Brighton calls go unanswered
- before eight, when people ring on the way to work
- the whole of lunch, when reception is covering surgery
- Friday evening through Sunday, when toothache does not wait
What Brighton callers want
- toothache that started overnight
- booking or moving a hygienist appointment
- asking whether you are taking on new private patients
What a Brighton dental practice loses to the phone
£20,400
a month, at one site
Around 34 missed calls a week, assuming only a third would ever have booked, at £420 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Brighton dental practices
Books check ups and hygienist slots straight into the diary
Takes new patient enquiries with the details you need to triage them
Answers the private and NHS question without putting anyone on hold
Flags genuine dental emergencies to you immediately
Brighton dental practices ask us
Do we keep our 01273 number?
Yes. Your existing 01273 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Brighton customers reach you changes.
Do you work with dental practices outside Brighton?
Yes. There is nothing local about how it works, so Brighton and everywhere across Sussex is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it tell a dental emergency from a routine booking?
Yes. You set the words that count as urgent, swelling, trauma, uncontrolled bleeding, and anything matching goes to you as a call or a text within seconds rather than sitting in an inbox until morning.
Will it know our private fees?
It knows whatever you tell it. Most practices load their price list and a line on what is and is not available on the NHS, which is the question that otherwise eats reception's morning.
Does it work with our practice management software?
It books into the calendar you already use. If your system takes bookings through a shared diary, it writes to that, and if it does not, it sends the booking through as a message for reception to confirm.
Hear it answer, then decide
Ring it and ask what a Brighton customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.