AI receptionist for insurance brokers in Edinburgh
A Edinburgh insurance brokerage lets roughly 36 calls a week ring out. Callwise answers all of them on your existing 0131 number, books the work and sends you the transcript.
- Keeps your 0131 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Edinburgh insurance brokerage
Edinburgh and the wider the Lothians has a population of around 900,000, built on finance, tourism and a large stock of period property. That produces a lot of phone calls, and for a insurance brokerage working across Leith, Morningside and Stockbridge most of them arrive at the exact moment nobody can pick up.
Insurance is bought on a deadline, and a renewal call that rings out is a policy that renews elsewhere.
Callwise answers on your own 0131 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Edinburgh calls go unanswered
- while account handlers are on other calls
- renewal season peaks
- evenings and weekends
What Edinburgh callers want
- quotes for commercial or specialist cover
- renewals coming up
- making a claim
What a Edinburgh insurance brokerage loses to the phone
£24,700
a month, at one site
Around 36 missed calls a week, assuming only a third would ever have booked, at £480 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Edinburgh insurance brokerages
Takes quote enquiries with the risk details
Handles renewal calls and books call backs
Logs claims notifications with the facts
Answers when every handler is busy
Edinburgh insurance brokerages ask us
Do we keep our 0131 number?
Yes. Your existing 0131 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Edinburgh customers reach you changes.
Do you work with insurance brokerages outside Edinburgh?
Yes. There is nothing local about how it works, so Edinburgh and everywhere across the Lothians is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it take a claim notification?
It records the facts, the date and the policy number and passes it straight to your claims team, which is the part that must not wait.
Will it quote?
It gathers the risk information to your script. Quoting stays with your handlers.
What about renewal season?
It answers every call at once, so a busy renewal week does not push clients into the arms of a comparison site.
Insurance brokers elsewhere
Hear it answer, then decide
Ring it and ask what a Edinburgh customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.