AI receptionist for insurance brokers

The average insurance brokerage lets about 36 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why insurance brokerages miss so many calls

Insurance is bought on a deadline, and a renewal call that rings out is a policy that renews elsewhere.

When the phone rings out

  • while account handlers are on other calls
  • renewal season peaks
  • evenings and weekends

What they are ringing about

  • quotes for commercial or specialist cover
  • renewals coming up
  • making a claim

What that costs a single site

£24,700

a month, on conservative assumptions

About 36 missed calls a week. Assume only a third would have become customers, that is roughly 12 a week, and one customer is worth £480 to a insurance brokerage. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a insurance brokerage actually works

Takes quote enquiries with the risk details

Handles renewal calls and books call backs

Logs claims notifications with the facts

Answers when every handler is busy

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a insurance brokerage that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What insurance brokerages ask us

Can it take a claim notification?

It records the facts, the date and the policy number and passes it straight to your claims team, which is the part that must not wait.

Will it quote?

It gathers the risk information to your script. Quoting stays with your handlers.

What about renewal season?

It answers every call at once, so a busy renewal week does not push clients into the arms of a comparison site.

Hear it answer a insurance brokerage call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.