AI receptionist for solicitors in Edinburgh
A Edinburgh law firm lets roughly 32 calls a week ring out. Callwise answers all of them on your existing 0131 number, books the work and sends you the transcript.
- Keeps your 0131 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Edinburgh law firm
Edinburgh and the wider the Lothians has a population of around 900,000, built on finance, tourism and a large stock of period property. That produces a lot of phone calls, and for a law firm working across Leith, Morningside and Stockbridge most of them arrive at the exact moment nobody can pick up.
Legal enquiries are made in a moment of stress and the caller instructs whoever answered and sounded competent.
Callwise answers on your own 0131 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Edinburgh calls go unanswered
- while fee earners are in meetings or at court
- lunch, when the switchboard thins out
- evenings, when working clients can finally ring
What Edinburgh callers want
- a new matter somebody needs advice on
- progress on an existing case
- costs and whether a first appointment is free
What a Edinburgh law firm loses to the phone
£82,300
a month, at one site
Around 32 missed calls a week, assuming only a third would ever have booked, at £1,800 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Edinburgh law firms
Takes new enquiries with the matter type
Runs your conflict and eligibility questions
Books appointments with the right department
Answers progress calls without interrupting fee earners
Edinburgh law firms ask us
Do we keep our 0131 number?
Yes. Your existing 0131 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Edinburgh customers reach you changes.
Do you work with law firms outside Edinburgh?
Yes. There is nothing local about how it works, so Edinburgh and everywhere across the Lothians is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Will it give legal advice?
No, ever, and it says so. It takes the enquiry, asks your intake questions and books the appointment.
Can it route to the right department?
Yes. Family, conveyancing, personal injury and commercial can each have their own questions and their own diary.
Is it confidential?
Calls are recorded and transcribed and callers are told at the start. Data is processed under a data processing agreement, and you set the retention period.
Hear it answer, then decide
Ring it and ask what a Edinburgh customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.