AI receptionist for security companies

The average security company lets about 26 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why security companies miss so many calls

A site that needs cover tonight will use whoever answers, and that contract often becomes a long one.

When the phone rings out

  • nights, when incidents and cover requests happen
  • weekends
  • while control room staff are handling alarms

What they are ringing about

  • guarding cover needed at short notice
  • alarm and CCTV installation quotes
  • keyholding and alarm response

What that costs a single site

£118,900

a month, on conservative assumptions

About 26 missed calls a week. Assume only a third would have become customers, that is roughly 9 a week, and one customer is worth £3,200 to a security company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a security company actually works

Answers cover requests at any hour

Takes site details and shift requirements

Books survey appointments for installations

Escalates live incidents immediately

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a security company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What security companies ask us

Can it handle short notice cover requests?

It takes the site, the hours and the requirement and reaches your operations manager immediately, at whatever hour the call comes.

Is it suitable for live incidents?

Anything on your incident list bypasses everything and alerts your control room within seconds.

Will it take installation enquiries?

Yes, with the site type and what they want covered, and it books the survey.

Hear it answer a security company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.