AI receptionist for commercial cleaning companies

The average commercial cleaning company lets about 18 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why commercial cleaning companies miss so many calls

A contract enquiry is worth thousands a year, and a no show complaint that goes unanswered ends one.

When the phone rings out

  • early mornings and evenings, when cleaning happens
  • while managers are on site
  • weekends

What they are ringing about

  • office cleaning contracts
  • a cleaner who has not turned up
  • one off deep cleans and specialist work

What that costs a single site

£216,000

a month, on conservative assumptions

About 18 missed calls a week. Assume only a third would have become customers, that is roughly 6 a week, and one customer is worth £8,400 to a commercial cleaning company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a commercial cleaning company actually works

Takes contract enquiries with the site size and hours

Logs service complaints immediately

Books site surveys

Answers outside office hours, when your work happens

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a commercial cleaning company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What commercial cleaning companies ask us

Our work happens outside office hours. Does that matter?

It is the whole problem. Your operational calls come at six in the morning and eight at night, which is exactly when nobody is at a desk.

Can it handle a complaint?

It logs the site, the issue and the urgency and gets it to your manager immediately, which is usually enough to save the contract.

Will it quote a contract?

No. It captures the square footage, hours and requirements and books a survey.

Hear it answer a commercial cleaning company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.