AI receptionist for plumbers

The average plumbing company lets about 38 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why plumbing companies miss so many calls

Water coming through a ceiling is the most urgent call in any trade, and that caller will ring six numbers in ten minutes.

When the phone rings out

  • every hour you are under a sink with your hands full
  • while driving between jobs
  • evenings and weekends, when leaks announce themselves

What they are ringing about

  • a leak coming through a ceiling
  • a boiler that has stopped working
  • quotes for a bathroom or a new radiator

What that costs a single site

£14,100

a month, on conservative assumptions

About 38 missed calls a week. Assume only a third would have become customers, that is roughly 13 a week, and one customer is worth £260 to a plumbing company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a plumbing company actually works

Answers while you are on the tools

Takes the address, the fault and how urgent it is

Books the job into your diary

Texts you the emergencies immediately

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a plumbing company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What plumbing companies ask us

I am on the tools all day. Is that a problem?

It is the whole reason to have it. A plumber with wet hands under a sink cannot answer the phone, and that call is worth more than the ten minutes it would cost to stop.

Can it tell an emergency from a quote request?

Yes. Leaks, no heating and no hot water can all be set as urgent, so they reach you as a text within seconds while quote requests wait for the evening.

Will it give a price over the phone?

Only your call out charge and hourly rate if you want it to. Job prices need eyes on the job, and it says so.

Hear it answer a plumbing company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.