AI receptionist for emergency plumbers

The average emergency plumbing company lets about 52 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why emergency plumbing companies miss so many calls

Your entire proposition is answering when nobody else does, and a missed 2am call is a customer who will never try you again.

When the phone rings out

  • the middle of the night, when the calls are worth most
  • while you are already on an emergency
  • bank holidays and the whole of Christmas

What they are ringing about

  • burst pipes at two in the morning
  • flooding that is spreading
  • no water at all in the property

What that costs a single site

£25,300

a month, on conservative assumptions

About 52 missed calls a week. Assume only a third would have become customers, that is roughly 17 a week, and one customer is worth £340 to a emergency plumbing company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a emergency plumbing company actually works

Answers every call at any hour

Takes the address and the severity first

Wakes you only for the jobs worth waking for

Books the non urgent ones for the morning

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a emergency plumbing company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What emergency plumbing companies ask us

We advertise 24 hours. Does that change the maths?

It makes it worse. Advertising 24 hour cover and then not answering at 2am is the most expensive kind of missed call, because it is exactly the promise the customer rang to test.

Can it decide what is worth waking me for?

You set the rules. Flooding wakes you, a dripping tap gets booked for Tuesday, and you see both in the morning.

Will it quote out of hours rates?

Yes, clearly and up front, which is better than a customer being surprised by the invoice.

Hear it answer a emergency plumbing company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.