AI receptionist for letting agents in Edinburgh
A Edinburgh letting agency lets roughly 44 calls a week ring out. Callwise answers all of them on your existing 0131 number, books the work and sends you the transcript.
- Keeps your 0131 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Edinburgh letting agency
Edinburgh and the wider the Lothians has a population of around 900,000, built on finance, tourism and a large stock of period property. That produces a lot of phone calls, and for a letting agency working across Leith, Morningside and Stockbridge most of them arrive at the exact moment nobody can pick up.
Rental applicants ring five agents in an hour and view with whoever answered, because good properties go in days.
Callwise answers on your own 0131 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Edinburgh calls go unanswered
- evenings, when tenants and applicants ring
- weekends, when viewings are arranged
- out of hours, when maintenance emergencies happen
What Edinburgh callers want
- whether a property is still available
- reporting a repair or a leak
- landlords asking about management fees
What a Edinburgh letting agency loses to the phone
£88,000
a month, at one site
Around 44 missed calls a week, assuming only a third would ever have booked, at £1,400 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Edinburgh letting agencies
Answers availability questions instantly
Books viewings out of hours
Logs maintenance reports with the property and the fault
Escalates genuine emergencies to your out of hours contact
Edinburgh letting agencies ask us
Do we keep our 0131 number?
Yes. Your existing 0131 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Edinburgh customers reach you changes.
Do you work with letting agencies outside Edinburgh?
Yes. There is nothing local about how it works, so Edinburgh and everywhere across the Lothians is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it log maintenance calls?
Yes, with the property, the tenant and the fault, which is most of your out of hours burden handled without a person.
What about an emergency at midnight?
Floods, no heat and anything on your list reach your on call contact immediately. Everything else waits for the morning with a full record.
Are landlord enquiries handled differently?
They should be, and they are. A landlord asking about management is a lead, not a query, and it goes to you as one.
Other Edinburgh businesses we answer for
Hear it answer, then decide
Ring it and ask what a Edinburgh customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.