AI receptionist for funeral directors

The average funeral director lets about 16 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why funeral directors miss so many calls

A family ringing at three in the morning needs somebody to answer, and they will remember for the rest of their lives whether you did.

When the phone rings out

  • nights, when most deaths are reported
  • weekends and bank holidays
  • while staff are conducting a funeral

What they are ringing about

  • a death that has just happened
  • costs and what is included
  • arranging a time to come in

What that costs a single site

£77,700

a month, on conservative assumptions

About 16 missed calls a week. Assume only a third would have become customers, that is roughly 5 a week, and one customer is worth £3,400 to a funeral director. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a funeral director actually works

Answers at any hour, calmly

Takes the essential details without intruding

Alerts your duty director immediately

Books appointments for the family to come in

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a funeral director that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What funeral directors ask us

Is an assistant appropriate for these calls?

It answers within one ring at any hour, speaks gently, says what it is, takes only what is needed and puts a person in touch quickly. An unanswered phone at that moment is far worse.

How fast does our duty director know?

Immediately. A first call is always urgent and is treated as one.

Will it discuss costs?

It gives your published prices if asked and otherwise arranges the appointment. It never pushes anything.

Hear it answer a funeral director call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.