Talk to our AI assistant

AI receptionist for care homes

The average care home lets about 22 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why care homes miss so many calls

A family looking for a placement is usually in crisis and will place with the home that answered and sounded kind.

When the phone rings out

  • evenings, when families discuss it together
  • weekends, when relatives visit and worry
  • during handovers and mealtimes

What they are ringing about

  • availability and fees for a relative
  • arranging a visit to look round
  • respite and emergency placements

What that costs a single site

£150,900

a month, on conservative assumptions

About 22 missed calls a week. Assume only a third would have become customers, that is roughly 7 a week, and one customer is worth £4,800 to a care home. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a care home actually works

Answers availability and fee questions

Books visits and tours

Takes enquiries with the level of care needed

Handles emergency placement calls with care

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a care home that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What care homes ask us

These are difficult calls. Is it appropriate?

It is calm, patient and never rushes anybody, and it says it is an assistant. Families in distress usually mind an unanswered phone far more.

Can it discuss fees?

It gives your published ranges and books a visit, where the real conversation about funding belongs.

What about emergency placements?

Those can be flagged to reach your manager immediately at any hour, which is when most of them come in.

AI receptionists for care homes near you

Same service everywhere. These pages cover what the phone looks like for care homes in each area.

Related trades

See every trade we cover

Hear it answer a care home call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.