AI receptionist for physiotherapists in Cardiff
A Cardiff physiotherapy clinic lets roughly 28 calls a week ring out. Callwise answers all of them on your existing 029 number, books the work and sends you the transcript.
- Keeps your 029 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Cardiff physiotherapy clinic
Cardiff and the wider South Wales has a population of around 500,000, built on public sector, media and a growing professional services base. That produces a lot of phone calls, and for a physiotherapy clinic working across Cathays, Penarth and Llanishen most of them arrive at the exact moment nobody can pick up.
Pain makes people ring until somebody answers, and the clinic that answers gets a course of treatment, not one appointment.
Callwise answers on your own 029 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Cardiff calls go unanswered
- every hour you are hands on with a patient
- early mornings, before the first appointment
- Saturdays, when weekend sport produces the injuries
What Cardiff callers want
- a back that went this morning
- whether you take their insurer
- sports injuries that need seeing this week
What a Cardiff physiotherapy clinic loses to the phone
£13,600
a month, at one site
Around 28 missed calls a week, assuming only a third would ever have booked, at £340 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Cardiff physiotherapy clinics
Books initial assessments and follow ups
Answers the insurer question before it becomes a barrier
Takes injury details so the first session starts properly
Fills cancellations from the calls you would have missed
Cardiff physiotherapy clinics ask us
Do we keep our 029 number?
Yes. Your existing 029 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Cardiff customers reach you changes.
Do you work with physiotherapy clinics outside Cardiff?
Yes. There is nothing local about how it works, so Cardiff and everywhere across South Wales is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it answer questions about our insurers?
Yes. You give it the list of insurers you are recognised by and it answers plainly, which stops the caller ringing round to find someone who takes their cover.
Will it book a course of treatment or just one session?
Whatever you tell it to. Most clinics have it book the initial assessment and let the physio set the plan, because that conversation belongs to the clinician.
Can it fill last minute cancellations?
It answers every call, including the ones that come in while you are treating, so a free slot this afternoon gets offered to the next person who rings instead of going empty.
Physiotherapists elsewhere
Hear it answer, then decide
Ring it and ask what a Cardiff customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.