AI receptionist for garages and mot centres in Luton
A Luton garage lets roughly 42 calls a week ring out. Callwise answers all of them on your existing 01582 number, books the work and sends you the transcript.
- Keeps your 01582 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Luton garage
Luton and the wider Bedfordshire has a population of around 220,000, built on aviation, logistics and a large independent trade sector. That produces a lot of phone calls, and for a garage working across Dunstable, Stopsley and Leagrave most of them arrive at the exact moment nobody can pick up.
An MOT expiring on Friday is booked with whoever answers on Thursday, and the price barely matters.
Callwise answers on your own 01582 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Luton calls go unanswered
- all day, because your technicians are under cars
- the whole of lunch
- after five, when people finish work and ring round
What Luton callers want
- booking an MOT before it runs out
- a warning light that came on this morning
- how much a service costs and how long it takes
What a Luton garage loses to the phone
£20,400
a month, at one site
Around 42 missed calls a week, assuming only a third would ever have booked, at £340 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Luton garages
Books MOTs and services into the ramp diary
Takes the registration and the fault
Answers courtesy car and price questions
Rings out no more than a real receptionist would
Luton garages ask us
Do we keep our 01582 number?
Yes. Your existing 01582 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Luton customers reach you changes.
Do you work with garages outside Luton?
Yes. There is nothing local about how it works, so Luton and everywhere across Bedfordshire is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Our techs are under cars. Who is supposed to answer?
Nobody, which is the problem. Garages have among the worst answer rates of any local business and the calls are all bookable work.
Can it take a registration?
Yes, letter by letter, reading it back to confirm. That alone saves the wrong parts being ordered.
Will it fill the ramp?
It books into whatever slots you make available, so quiet days can be opened up and busy ones protected.
Garages and MOT centres elsewhere
Hear it answer, then decide
Ring it and ask what a Luton customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.