AI receptionist for conveyancing solicitors in Cardiff
A Cardiff conveyancing firm lets roughly 47 calls a week ring out. Callwise answers all of them on your existing 029 number, books the work and sends you the transcript.
- Keeps your 029 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Cardiff conveyancing firm
Cardiff and the wider South Wales has a population of around 500,000, built on public sector, media and a growing professional services base. That produces a lot of phone calls, and for a conveyancing firm working across Cathays, Penarth and Llanishen most of them arrive at the exact moment nobody can pick up.
Quote calls are competitive and progress calls are relentless, and both go unanswered for the same reason.
Callwise answers on your own 029 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Cardiff calls go unanswered
- constantly, because progress calls swamp the phones
- evenings, when clients get home
- the end of the month, when completions cluster
What Cardiff callers want
- a quote for buying or selling
- where a transaction has got to
- exchange and completion dates
What a Cardiff conveyancing firm loses to the phone
£80,600
a month, at one site
Around 47 missed calls a week, assuming only a third would ever have booked, at £1,200 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Cardiff conveyancing firms
Quotes from your fee scale
Takes new instructions with both addresses
Answers progress calls without interrupting fee earners
Handles the volume that swamps your switchboard
Cardiff conveyancing firms ask us
Do we keep our 029 number?
Yes. Your existing 029 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Cardiff customers reach you changes.
Do you work with conveyancing firms outside Cardiff?
Yes. There is nothing local about how it works, so Cardiff and everywhere across South Wales is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Progress calls are our real problem. Can it help?
That is its best use here. It answers every one, takes the reference and either gives the update you have made available or logs it, which frees fee earners to actually move files.
Can it quote?
From your scale, based on price and tenure, and then it takes the instruction.
What about month end?
Completion week produces your highest call volume and your least available staff. It answers all of it at once.
Conveyancing solicitors elsewhere
Hear it answer, then decide
Ring it and ask what a Cardiff customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.